Black Floor-Length Gown With A Mermaid Hem Maxi Dress

Product Description:

This black sleeveless, boat-neck, floor-length gown with a mermaid hem and a contrasting bow at the waist perfectly blends the sleek silhouette of a fitted bodice with the flowing, natural flow of a mermaid skirt, creating an elegant and captivating silhouette. The boat neck, sleeveless design, and slender waist, paired with the black, floor-length mermaid skirt and contrasting bow, perfectly blend modern style with timeless elegance. The fitted bodice and mermaid hem strike the perfect balance between sophistication and allure. It's ideal for celebrations, formal dinners, or any other occasion that emphasizes elegance and grace.

Product Highlights:

• Boat Neck, Sleeveless, and Contrast Bow: The boat neck perfectly frames the collarbone, while the sleeveless design elegantly showcases the arms, adding a touch of freshness. The striking contrast bow at the waist creates a focal point, adding a romantic and playful touch to the dress, making it unique. The classic black hue lends the dress a refined and elegant air, making it perfect for any occasion and showcasing elegant charm.
• Fitted Floor-Length Mermaid Skirt: The slender waistline precisely defines the waistline, enhancing your proportions and adding a touch of allure. The flowing, fitted, floor-length mermaid skirt exudes elegance and allure, creating a sophisticated and alluring look. The mermaid silhouette adds drama and movement to the dress, elevating the overall look.

Product Details：

• Fabric:Satin
• Closure: Concealed rear zipper

Please Note:

Minor color differences may exist due to batch differences.

📦 Shipping Policy – Sylviar

Wherever you are, we do our best to get your order to you reliably and on time.

The total time from checkout to delivery is calculated as:

Total Delivery Time = Order Processing + Shipping Time

1. How Long It Takes to Process an Order

Processing begins once we confirm your payment.

Item Category Estimated Processing Time

Regular items 3–7 business days

Special or custom-made items 5–10 business days

2. Shipping Times by Region

Delivery times below are estimates only. Actual delivery may vary due to customs clearance, weather, or courier delays. Sylviar is not liable for delays caused by third-party carriers.

Destination Standard Shipping Expedited Shipping

USA, Canada, Mexico 5–12 business days 4–7 business days

Western Europe 5–12 business days 4–7 business days

Eastern & Northern Europe 5–12 business days 4–7 business days

Australia & New Zealand 5–12 business days 4–7 business days

Asia (Japan, Korea, Southeast Asia, etc.) 5–12 business days 4–7 business days

South America 7–15 business days Not available

Africa 7–15 business days Not available

3. What You’ll Pay for Shipping

Region Standard Shipping Expedited Shipping

USA, Canada, Mexico 12.99(Freewhenyouspend99+) $25.99

Western Europe 12.99(Freewhenyouspend99+) $25.99

Eastern & Northern Europe

12.99(Freewhenyouspend99+) $25.99

Australia & New Zealand

12.99(Freewhenyouspend99+) $25.99

Asia (Japan, Korea, Southeast Asia, etc.) 12.99(Freewhenyouspend99+) $25.99

South America $19.99 Not available

Africa $29.99 Not available

Free shipping details:

If your order subtotal reaches $99 or more (excluding South America and Africa), standard shipping is free — no coupon code required. The discount will appear automatically at checkout.

⚠️ Extra charges for remote areas:

Deliveries to certain remote or restricted regions may include additional fees. You'll see the final shipping cost on the checkout page before you complete your payment.

4. How to Track Your Order

As soon as your order leaves our warehouse, we’ll send you a confirmation email containing a tracking number.

You can monitor your package’s journey through:

17track.net

Your local carrier’s official tracking page

Note: It may take 24–48 hours for tracking information to become available after shipment.

📧 Need Assistance?

If you have any questions regarding your shipment, feel free to reach out:

Email: support@sylviar.com

Service Hours: Monday – Friday, 8:00 – 18:00 (GMT+8)

Return & Cancellation Policy – Sylviar

We truly care about your shopping experience at Sylviar. If you ever run into any trouble with your order, please reach out — we're always ready to help.

Note: Before sending anything back, you must contact us at support@sylviar.com.

Any return sent without our prior confirmation will not be refunded.

❌ When Can You Cancel an Order?

Since most of our dresses are made to order (including many standard sizes), we usually keep limited stock. Production starts shortly after we receive payment confirmation.

When You Cancel What You Get Back

Within 24 hours after ordering Full refund

24 to 72 hours after ordering 70% of product price + full shipping cost

After 72 hours (but before shipment) 50% of product price + full shipping cost

After the order has been shipped Cancellation is no longer possible

Need to change your order details (size, color, shipping address, etc.)? Please reply to your order confirmation email within 24 hours after placing your order.

🛍️ Our Return Policy

A. Standard Size Items

You must submit a return request within 14 days from the date you receive the item.

Returned items must be unworn, unwashed, and unaltered, with all original tags and packaging intact.

If the return is not due to a quality issue, the original shipping fee will not be refunded, and you will be responsible for the return shipping cost.

If the item arrives damaged, defective, or incorrect, please send us clear photos showing the problem. After we verify the issue, we will issue a full refund.

B. Custom Size or Custom Color Items

Custom-made dresses are created specifically for you. We cannot accept returns or exchanges unless there is a confirmed quality issue caused by us.

If you believe your custom item has a defect, contact us within 14 days and provide detailed photos.

Depending on the situation, we will offer either a replacement or a full refund.

🚫 Items That Cannot Be Returned

The following types of items are not eligible for return:

Custom size, custom color, or custom design dresses

Clearance or final sale items

Items missing original tags

Items that show signs of wear, stains, odor, damage, washing, or alteration

Important: Unauthorized returns will not be refunded.

📦 Conditions for Accepting a Return

Please follow these requirements to make sure your return can be processed smoothly:

The item must be unwashed, unworn, and unaltered, with no makeup, stains, perfume, body odor, pet hair, or damage.

All original packaging, tags, protective bags, fillers, accessories, and inserts must be included.

Returns sent without our prior approval will be rejected or sent back to you at your own cost.

For returns not caused by a quality issue, you are responsible for all return shipping fees, customs duties, and any related taxes.

When submitting a quality claim, you must include a clear written explanation and detailed photos. We will confirm the issue after inspecting the returned item.

Sylviar reserves the right to inspect all returned items. If the return does not meet the above conditions, your refund may be denied.

🔄 Exchanges

We only accept exchanges for damaged or defective items.

If the size problem is caused by incorrect measurements you provided, we will offer free alteration, but you will need to cover the return shipping cost.

We also reserve the right to refuse returns that we consider unreasonable (for example, if the only issue is that you provided the wrong measurements).

To request an exchange for a defective item: email support@sylviar.com

🧾 Step-by-Step Return Process

Email us at support@sylviar.com within 14 days of receiving your order.

Provide your order number and clear photos showing the issue.

If you say the size is wrong, please include photos of the garment laid flat with a measuring tape showing its actual measurements.

Wait for us to approve your return and send you return instructions.

Ship the item back using all original packaging, and share the tracking number with us.

After we receive and inspect the return, we will process your refund within 3–5 business days.

📝 Additional Notes & Tips

All our dresses are handcrafted. Because of manual measurement, please allow a tolerance of approximately 1 inch (2.5 cm).

Please inspect your item as soon as it arrives, before removing any tags or packaging. Removing tags or packaging may affect your ability to return the item.

If you have any questions or need help with anything, just contact us at support@sylviar.com.