Free Shipping on Orders $199+
14-Days Easy Return
Secure payments
Product Description:
We reimagined this gown as "Rose Red Satin One-Shoulder Twisted Fishtail Gown Retro-Vivid Ode to 90s Dubai Desert Castle Light Retro Terrace Evening Elegance". The combination of smooth rose red satin and one-shoulder twist incorporates the core elements of Dubai's high-end social circles, breaking the stereotypical boundaries between formal gowns and retro bright and high-end style.
Product Highlights:
Product Details：
Please Note:
Minor color differences may exist due to batch differences.
📦 Shipping Policy – Sylviar
Wherever you are, we do our best to get your order to you reliably and on time.
The total time from checkout to delivery is calculated as:
Total Delivery Time = Order Processing + Shipping Time
1. How Long It Takes to Process an Order
Processing begins once we confirm your payment.
Item Category Estimated Processing Time
Regular items 3–7 business days
Special or custom-made items 5–10 business days
2. Shipping Times by Region
Delivery times below are estimates only. Actual delivery may vary due to customs clearance, weather, or courier delays. Sylviar is not liable for delays caused by third-party carriers.
Destination Standard Shipping Expedited Shipping
USA, Canada, Mexico 5–12 business days 4–7 business days
Western Europe 5–12 business days 4–7 business days
Eastern & Northern Europe 5–12 business days 4–7 business days
Australia & New Zealand 5–12 business days 4–7 business days
Asia (Japan, Korea, Southeast Asia, etc.) 5–12 business days 4–7 business days
South America 7–15 business days Not available
Africa 7–15 business days Not available
3. What You’ll Pay for Shipping
Region Standard Shipping Expedited Shipping
USA, Canada, Mexico 12.99(Freewhenyouspend99+) $25.99
Western Europe 12.99(Freewhenyouspend99+) $25.99
Eastern & Northern Europe
12.99(Freewhenyouspend99+) $25.99
Australia & New Zealand
12.99(Freewhenyouspend99+) $25.99
Asia (Japan, Korea, Southeast Asia, etc.) 12.99(Freewhenyouspend99+) $25.99
South America $19.99 Not available
Africa $29.99 Not available
Free shipping details:
If your order subtotal reaches $99 or more (excluding South America and Africa), standard shipping is free — no coupon code required. The discount will appear automatically at checkout.
⚠️ Extra charges for remote areas:
Deliveries to certain remote or restricted regions may include additional fees. You'll see the final shipping cost on the checkout page before you complete your payment.
4. How to Track Your Order
As soon as your order leaves our warehouse, we’ll send you a confirmation email containing a tracking number.
You can monitor your package’s journey through:
17track.net
Your local carrier’s official tracking page
Note: It may take 24–48 hours for tracking information to become available after shipment.
📧 Need Assistance?
If you have any questions regarding your shipment, feel free to reach out:
Email: support@sylviar.com
Service Hours: Monday – Friday, 8:00 – 18:00 (GMT+8)
Return & Cancellation Policy – Sylviar
We truly care about your shopping experience at Sylviar. If you ever run into any trouble with your order, please reach out — we're always ready to help.
Note: Before sending anything back, you must contact us at support@sylviar.com.
Any return sent without our prior confirmation will not be refunded.
❌ When Can You Cancel an Order?
Since most of our dresses are made to order (including many standard sizes), we usually keep limited stock. Production starts shortly after we receive payment confirmation.
When You Cancel What You Get Back
Within 24 hours after ordering Full refund
24 to 72 hours after ordering 70% of product price + full shipping cost
After 72 hours (but before shipment) 50% of product price + full shipping cost
After the order has been shipped Cancellation is no longer possible
Need to change your order details (size, color, shipping address, etc.)? Please reply to your order confirmation email within 24 hours after placing your order.
🛍️ Our Return Policy
A. Standard Size Items
You must submit a return request within 14 days from the date you receive the item.
Returned items must be unworn, unwashed, and unaltered, with all original tags and packaging intact.
If the return is not due to a quality issue, the original shipping fee will not be refunded, and you will be responsible for the return shipping cost.
If the item arrives damaged, defective, or incorrect, please send us clear photos showing the problem. After we verify the issue, we will issue a full refund.
B. Custom Size or Custom Color Items
Custom-made dresses are created specifically for you. We cannot accept returns or exchanges unless there is a confirmed quality issue caused by us.
If you believe your custom item has a defect, contact us within 14 days and provide detailed photos.
Depending on the situation, we will offer either a replacement or a full refund.
🚫 Items That Cannot Be Returned
The following types of items are not eligible for return:
Custom size, custom color, or custom design dresses
Clearance or final sale items
Items missing original tags
Items that show signs of wear, stains, odor, damage, washing, or alteration
Important: Unauthorized returns will not be refunded.
📦 Conditions for Accepting a Return
Please follow these requirements to make sure your return can be processed smoothly:
The item must be unwashed, unworn, and unaltered, with no makeup, stains, perfume, body odor, pet hair, or damage.
All original packaging, tags, protective bags, fillers, accessories, and inserts must be included.
Returns sent without our prior approval will be rejected or sent back to you at your own cost.
For returns not caused by a quality issue, you are responsible for all return shipping fees, customs duties, and any related taxes.
When submitting a quality claim, you must include a clear written explanation and detailed photos. We will confirm the issue after inspecting the returned item.
Sylviar reserves the right to inspect all returned items. If the return does not meet the above conditions, your refund may be denied.
🔄 Exchanges
We only accept exchanges for damaged or defective items.
If the size problem is caused by incorrect measurements you provided, we will offer free alteration, but you will need to cover the return shipping cost.
We also reserve the right to refuse returns that we consider unreasonable (for example, if the only issue is that you provided the wrong measurements).
To request an exchange for a defective item: email support@sylviar.com
🧾 Step-by-Step Return Process
Email us at support@sylviar.com within 14 days of receiving your order.
Provide your order number and clear photos showing the issue.
If you say the size is wrong, please include photos of the garment laid flat with a measuring tape showing its actual measurements.
Wait for us to approve your return and send you return instructions.
Ship the item back using all original packaging, and share the tracking number with us.
After we receive and inspect the return, we will process your refund within 3–5 business days.
📝 Additional Notes & Tips
All our dresses are handcrafted. Because of manual measurement, please allow a tolerance of approximately 1 inch (2.5 cm).
Please inspect your item as soon as it arrives, before removing any tags or packaging. Removing tags or packaging may affect your ability to return the item.
If you have any questions or need help with anything, just contact us at support@sylviar.com.
Total Delivery Time = Processing Time + Shipping Time
Products Processing Time: Normal products necessitate 5-7 business days for processing. Complicated Handwork Product necessitate 10-15 business days for processing.
Shipping Time: Delivery time varies depending on your location:
Standard Shipping: 15–18 business days — $12.99 USD
Expedited Shipping: 5–7 business days — $29.99 USD
FREE SHIPPING on orders over $199
Please note:
Orders are not shipped on weekends or holidays.
Delivery estimates exclude weekends, holidays, and order processing time.
RETURNS POLICY
Our policy lasts 14 days. You can get a full refund when you return your item(s) within 14 days. When you receive item(s) that is defective, incorrect, or incomplete, please contact us immediately so we can make it right. For faster assistance with a return or exchange claim, please email us with your order number, contact information, photos, and videos concerning the damages or flaws(if applicable). Please keep all items and packaging materials until your claim is resolved.
What items can I return or exchange?
All returns and exchanges must be in their original condition—unworn, unwashed, unaltered, undamaged, clean, and free of lint and hair. Merchandise must be in its original packaging with all tags attached or cellophane wrap/seals intact. Once any tag has been removed, an item cannot be returned.
•Dresses are usually packed inside out for protection.
•Hang and store the dress in a shaded and dry place.
•If available, use the inner hanger straps to assist with hanging.
At lesleyfashion.com, we take your privacy very seriously. We do everything it takes to safeguard the trust you place in us. Please read below for more details regarding our privacy policy. Your use of the Website constitutes an acceptance of our privacy policy.
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from allurelily.com.
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.
We collect Device Information using the following technologies:
“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
“Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
“Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.
Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (such as your credit/debit card number), email address, and phone number. We refer to this information as “Order Information”.
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
We will not use the collection of users’ personal information as the main purpose.
Communicate with you;
Screen our orders for potential risk or fraud;
We use the information we collect to enhance your experience of our website and our products and services;
We do not rent or sell this information to any third-party.
Without your consent, we will not use your personal information or pictures for advertising.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
SHARING YOUR PERSONAL INFORMATION
We only share your personal information with Google. We also use Google Analytics to help us understand how our customers use the Site, you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
In addition, we will not share your personal information with any other third parties.
INFORMATION SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
Communications with our Website are all conducted using Secure Socket Layer (SSL) encryption technology. Through our use of SSL encryption technology, all information communicated between you and our website is secured.
DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
YOUR RIGHTS
The right to access the information we hold about you. If you wish to be informed what Personal Data we hold about you, please contact us.
Request correction of your personal data. You have the right to have your information update or correct if that information is inaccurate or incomplete.
Request erasure of your personal data. You have the right to ask us to delete any personal information we collect directly from you.
If you would like to exercise these rights, please contact us by email at allurelily.com
DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
MINORS
The Site is not intended for individuals under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us via service@allurelily.com. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. Any changes made will be posted here.
HOW CAN I CONTACT YOU?
We invite you to contact us by email if you have any questions or comments about our Privacy Policy.
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